14 Tactics to Make Your Website Work Harder Right Now: Tactic 11 – Cross Your “T”s and Dot Your “I”s

November 2, 2006

Posted by Karri Flatla November 01, 2006
If you want your visitors to take you seriously, then you have to get serious about your image. The fact is, people DO judge a book by its cover (or a website by its appearance). In other words, if your site was going to a job interview, would the interviewer cross it off the list as a candidate because of sloppy appearance? No matter how qualified you are for “the job,” you won’t make the short list if it looks like you don’t care. Sometimes, success is in the details. A few that are worth attending to:

-> Have someone proof your site for typos and obvious grammatical errors. You don’t need an editor to do this either. Anyone with a command of the English language will do. It’s amazing what a second set of eyes can see!

-> Have a few more people look at your color scheme. Even if they are not in your target market (although that would be best), you need to know if your colors are simply “off.” Approximately 8% of the population is color blind, and most of those people are men, my husband included. And you wouldn’t believe the color combos he thinks look good.

-> This one is easy: Check your site for bad or broken links. Every time someone clicks on a link within your website they are handing you a little piece of their time, their trust, and their belief in what you have to offer. Don’t waste clicks!

-> Test your site for cross-browser compatibility. Don’t use the latest and greatest versions of your favorite browsers to do this either. Not everyone is using those. Instead, check out one of the free browser tests online. Browsershots.org has a nice one.

There are really no excuses for not performing these routine checks. And if you don’t have time or really can’t stand dealing with fussy details, hire a Virtual Assistant!


Secrets of a Professional Link Builder Part 1: It’s the Keywords, stupid

November 1, 2006

Posted by Lisa Stewart October 25, 2006
Actually, we are all right. Copy, structure and inbound links all work together to create the magic search engine mojo that gets your site to the top. Without a well structured site that allows crawlers to index your great content written by a copy writer that is so fantastic everyone just naturally wants to link to -you won’t get competitive rankings. The common thread that holds it all together is the number one most important factor to your entire link building efforts- the keywords. Your keywords and keyword research is the cornerstone to it all. You have to make time to do this- if you can’t do it then hire some one who can. It is necessary investment to create a successful online presence.

Your keywords are used in menus, navigation links, meta data and anchor text. Your keywords and keyword phrases are the terms you will use every day in online ads, directory submissions, press releases, blog posts and bios. Pay careful attention. Do NOT guess what they are. Do not glance at your web stats or web logs to see how people found you and use the most popular terms and call it a day.

Yes, go through your web stats. The terms people are using to find your site are useful. These terms can be expanded. Your most popular terms might just be popular because no one else is using them – this is often the case because you rank high for your own business name. People come to me all the time telling me their nephew (or best friend or cousin …) got them to rank #1 in all the search engines and isn’t that great. Depends. If your business is “Stan’s Wichita Widgets” and you rank #1 for “ Stan’s Wichita Widgets” I won’t be impressed. Chances are not many people are competing against you using the terms “ Stan’s Wichita Widgets”. You will probably also rank pretty well for “Stan’s Widgets” If you rank #1 for “Wichita widgets” you’d have my attention. If you’re ranking #1 for “Widgets” I’d tell you to forget about me and hire your nephew.

With a reasonably well designed site and basic optimized meta data you should be able to rank for your own name. Looking at your logs and webstats will tell you how people are all ready finding you- we want to grab those people who are looking for what you sell but are not finding you. People searching for : orange widgets, travel widgets, gift widgets, hard to find widgets, cheap widgets, collectors widgets and even misspelled wigits.

How can you tell if some one is looking for you but never found you? Keyword research. I have used Word Tracker for several years and like it a lot. Many SEO professionals swear by Keyword Discovery. Google Suggest can also give you some ideas for your initial research . All of them have pretty good online tutorials- take some time to play with these tools and learn how to use them. The effort will pay off. Any money you spend on keywords you “think” (guess) people are using will be wasted.

You are looking for that “sweet spot” – a just right combination mixture of solid keywords and no competition. Keywords Your competition is not using in their anchor text and yet people ( no- potential customers!) are typing them in search engine forms over and over again. These phrases are also called “niche keywords”. A more evolved term for niche words is “long tail searches- buts that another part in this series) You may have hundreds, if not thousands of widget companies all using “Widgets” and “ Buy Widgets” and “ Online Widgets” in their keyword strategy. You can actually see in Google who is using what keywords by typing in the phrase “allinanchor:KEYWORD” . Try it and see. If you sell widgets try “allinanchor:widgets” . all those companies have used “widgets” as anchor text. Probably 80% everyone selling widgets are using ONLY these terms, and they are the hardest to achieve rankings. All those people spending all that energy on a handful of phrases and there are only 10 top spots. The other 20% have done their keyword research and looking for alternative ways for people find their services. They are going after expanded keywords phrases they discovered in their keyword research.

Where to start? Write down all the keywords you THINK people are using. Ask your friends and family what words that they might use to try and find your business/product/service. You might be surprised. Sometimes when you are in the business you lean heavily on industry terms not many lay people would use. Having a fresh ear can sometimes help you discover new terms. Do away with pre-conceived ideas of what terms you THINK you should be ranking for. The list a client hands me at first meeting is very different then the list I hand back to them after several hours of keyword research- rarely do the twain meet.

Go to your logs. You can use trial version of click track and analyze your raw logs easily. You can also try Google Analytics, you need an AdWords account but it doesn’t take long to set up and , hey- its free. I prefer ClickTracks but many small businesses are perfectly happy using Google Analytics or even the info their web hosting company provides.

You should have a pretty long list of words and phrases at the end of this. Now the fun part- going to your Keyword research tool of choice and crunching the terms and seeing what comes out. Try the free trial of both Keyword Discovery and Word Tracker. See which one you are most comfortable with- look for the phrases that will be your “niche keywords” . Words people are searching with and not a lot of sites a competing for those terms.

What to do with those keywords? Stay tuned for Secrets of a Professional Link Builder, Part 2 : Anchor Text Away!

I will write about my number one pet peeve that I see time and time again when it comes to anchor text and link building. I will also discuss long tail search and its power.


Secrets of a Professional Link Builder, Part 2: Anchor Text Away!

November 1, 2006

Posted by Lisa Stewart October 31, 2006
Last night I was at a “spooky” Halloween campout with my homeschooling group. One of the parents asked me about domain names and choosing name for her business and what was best in terms of being able to be found. I get asked this question ALOT.

To many it may seem basic and obvious- I often think it doesn’t need pointing out but I see it over and over and over again and get asked constantly.

Anchor text can be a very powerful tool when looking to get higher rankings in the search engines. Time and time again well meaning site owners will make the effort to find link placements and then inadvertently diminish the power of the link placement.

What are they doing? It’s the use of keywords- or rather NOT using keywords. When submitting your site info to a directory, issuing a press release or putting together a bio for article you can really make the name of your site work for you.

Many times your name all ready has pretty good keywords worked in all ready; like “Flo’s Beauty and Spa”, or “Hamilton Plumbers and Roto- rooters”. Sometimes your name doesn’t tell your potential clients what you are offering. For example- I have 2 different sets of friends with businesses called Three Sisters. Cute name but what do they do? (One is bakery and one is a florist. The name itself doesn’t give a clue as to what they are selling.

If you are just starting out the easiest thing to do is come up with a name that uses keywords in it all ready.

If you are an established business or looking to brand your name then couple your name with keywords. So YOUR NAME + Keyword phrase. Three Sisters Bakery. Three Sisters + Wedding Cakes and so on. Even better- try using 2 keyword phrases. Same amount of effort and more bang for your buck- and not just twice as much bang- but will increase exponentially.

For Example:

“Three Sisters Bakery and Wedding Cakes”
“Three Sisters Homemade Pies and Cakes”
“Three Sisters Organic Bakery and Desserts”

OR

Three Sisters Christmas Flowers and Holiday Plants Three Sisters Bridal Flowers and Wedding Bouquets

When you use anchor text you have optimized for all the words in the phrase. So you have optimized for “Three Sisters”, “Three Sisters Bridal” “Bridal Flowers”, “Three Sisters Flowers”, “Flowers and Wedding”, “Flower Bouquets”, and so on.

It is also basic SEO- but vary your anchor text often, mix it up a little. I will pick terms that I am “close” to ranking for. If through my research I see a company is ranking on page 3 for one phrase and page 5 for another I will attack the higher ranking phrase-it will be the easier one to rank for and get the fastest results. I won’t forget about the second phrase- I will just be more aggressive with the higher ranking phrase.

Of course- don’t even attempt to start an active link, building campaign without doing keyword research.I did go over basic keyword research in Secrets of a Professional Link Builder Part 1: It’s the Keywords, stupid

Using well researched keywords you are well armed to create powerful anchor text that will work for you and ultimately help your rankings and targeted traffic.

In Secrets of a Professional Link Builder Part 3: Content , Content, Content I will talk about link bait and longtail search.


Opening Sentences That Close the Sale

November 1, 2006

By Karon Thackston – October 31, 2006

It’s one of the best pieces of copywriting advice I’ve ever been given. “As often as possible, start your paragraphs with sentences that hook readers and drive them deeper into the copy.” Why? Because — after the headline — the first sentence in any paragraph is what gets read most often. After that point, customers usually skip to the next section unless they feel compelled to keep reading. That means your job, as the copywriter, is to entice them into each segment so they will consume as much of your copy as possible.

Take your cue from Reader’s Digest. They crank out — issue after issue — exceptional opening lines for their articles that engage then hook readers. What happens next? The reader is pulled into the story full force. Here are some examples.

It was a horrific display of irreverence.

By the way she dressed, you would have never guessed she was only 14.

As he reached into the box, something inside it moved.

See? Those sentences boost your curiosity. They make you wonder what happens next. They cause you to visualize a scene that might be taking place. You can do the same thing from a marketing perspective when you write your copy.

For instance, rather than starting the copy for an email to Australian hotels like this:

“You may be aware of www._______.com – we are an Australian-owned and -managed online hotel booking service.”

Really capture their attention with an opening sentence that is specific to them like this:

“Now you have the opportunity to affordably position your hotel in front of approximately 6,000 travelers every day that are looking for accommodations exclusively in Australia.”

For an Australian hotel that depends on the Internet to generate reservations, that sentence gives them many reasons to keep reading.

Here are some other before-and-after examples of opening sentences.

==============

BEFORE: Hello and welcome to our website. If you are looking for [enter product name here], you are at the right site. (In this case, the example is from a wedding photographer’s site.)

AFTER: We don’t take pictures. We capture precious memories that you can enjoy for a lifetime.

==============

BEFORE: Our site has been online since 2000, and this marks our 6th year online providing designer-inspired sunglasses.

AFTER: How do you get the latest designer-inspired looks without paying outrageous prices?

==============

BEFORE: Our cruise website offers unbeatable rates and a diverse array of travel services guaranteed to satisfy even the most discriminating vacationer.

AFTER: Just imagine yourself on the white sand beaches of Honolulu, hiking through the balmy rainforests of Belize or whisking down a powdery, snow-covered mountain in Aspen… all at up to 50% off!

==============

BEFORE: Thank you for shopping for your corporate gifts at _________.com. We hope your shopping experience is delightful.

AFTER: When you truly impress your clients with distinctive corporate gifts, they remember you longer, feel a closer relationship and are more likely to reward you with increased sales.

==============

See the difference? The “before” sentences are dull, average and unflattering. The “after” sentences are intriguing, imaginative and enticing.

Don’t stop after you create inviting headlines. Keep the momentum going by writing intriguing opening sentences, too. When you do, you’ll help convert more site visitors into paying customers.


The Future of Online Video Ads

October 31, 2006

By Bruce Clay – September 18, 2006

The online video ad market hit $225 million in 2005 and is expected to reach $385 million this year, $640 million in 2007 and $1.5 billion by 2009 (eMarketer). Other projections range as high as $2.5 billion in 2010.

There is no doubt that as broadband penetration multiplies, and both video technology and ad serving technology advance, most major advertisers will want to use this branding strategy because of its ability to engage viewers.

Online Video Engages Users

A study by F. N. Magid Associates for the Online Publishers Association shows that consumers engage with video advertising as follows:

  • 5 percent of consumers view online video daily
  • 24 percent view once a week
  • 46 percent view once a month

While many are attracted to humor, video news clips are most popular, with each genre being viewed by more than 25 percent of visitors at least once a week.

Online video ads have great potential on the web and are particularly appealing to a young, wired demographic. As online videos become more popular on user-generated sites like YouTube, the audience for video ads will increase, as will the number of video ads created.

Video Entertainment Factor

People are drawn to video because it is entertaining. Video popularity has grown with the proliferation of broadband. The best video ads are interactive and should be contextually and behaviorally relevant. Video ads can be used for branding, building loyalty and direct response but ads have to be presented in a manner that gives prospects what they want and when they want it. This may involve building a community where consumers can be entertained, interact with the video and perhaps even share it.

Ad-Supported Video

Consumers don’t mind viewing ads if they can get TV programs gratis on the web through their mobile devices. A recent survey reports that 62 percent will watch free on-demand TV programs with commercials rather than have to pay $1.99 for commercial-free content (Points North Group and Horowitz Associates).

Starcom USA reports the same. Consumers prefer to download ad-supported video content rather than paying to view programs without ads.

Online Video Ads Work

The community of online video watchers is growing. ComScore reported that the number of consumers viewing videos online increased 18 percent between October 2005 and March 2006. The early adopters who watch are very engaged with the advertising they encounter, especially when it is relevant to their needs.

The above mentioned Online Publishers Association study conducted in February 2006, surveyed a representative U.S. population sample of 1,241 Internet users aged 12 to 64 and reported the following:

  • 40 percent clicked a link or visited a web site mentioned in the video ad
  • 34 percent went to the advertiser’s web site
  • 15 percent requested product information
  • 14 percent visited the store to check out a product
  • 10 percent forwarded the ad to a friend or family member
  • 8 percent made a purchase
  • Average viewing time spent with a video ad was 21 seconds

The above findings show the power of video ads to engage viewers.

Video Viewer Demographics

The study found that frequent viewers of online video are more likely to be young, male and affluent. These heavy viewers were 65 percent male with an age mean of 33 years, putting them in the coveted 18 to 34 demographic. Eleven percent had household incomes of $100k/year, and over 80 percent had broadband at home and at work.

Heavy Video Viewers Engage

The heavy viewer profile differed from the norm. For instance, 50 percent of heavy viewers visited a web site mentioned in the video ad, versus 40 percent for the total sample. Up to 45 percent of the heavy viewers went to a search engine to find more information on an advertised product, whereas only 33 percent of total viewers did so.

Clicking a hyperlink was less popular, even among the heavy viewers of video ads, with only 20 percent doing so versus 17 percent for the total sample. Overall, only 20 percent of the heavy viewers took no action, while 31 percent of the total sample took no action.

Video Viewers Are Wired

Viewers of online video are frequent consumers of multiple media. Ninety-one percent use the Internet for email, instant messaging or chat, while 84 percent also use the Internet for other purposes. Fifty-nine percent read newspapers online, 48 percent watch videos or DVDs, 46 percent read magazines and 43 percent play online video games.

Video Creatives Must Improve

Current video ad creatives must advance to be more effective. Most online video ads are merely repackaged television commercials. When creatives are designed specifically for online campaigns, response will likely improve. While these creatives will be more successful, this will require increased budgeting for studio production costs necessary to create more appropriate online ads.

The challenge is to create video ads for the short-attention span of web surfers who demand high-quality content presented as a compact viewing experience. While some video ads run 10 to 15 seconds, others run 30-seconds like a standard TV spot. Trends lean toward shorter ads, especially on mobile devices.

Obstacles to Video Growth

There are some limiting factors that can affect online video ad growth. The most obvious was mentioned above: cost. And while cost is an obstacle, video also has a lack of format consistency as a number of video formats exist, which include but are not limited to video technologies like Quicktime, RealVideo, Windows Media Player and Adobe Flash.

These formats have created a lack of interoperability between devices, and it is not yet clear which will emerge as the video standard in the future.

Another obstacle is the lack of inventory. Right now, publishers are only equipped to run streaming video in about one-quarter of their content.

There is a need for interactive and traditional ad agencies to integrate their skills. The traditional agencies that normally handle video do not understand the online environment. The interactive agencies that do understand the online space are not skilled at making videos. The result is too few full-service ad agencies that can do both effectively.

Video is an emerging marketing strategy, and the potential for growth is there. Search engines are developing video search capabilities and integrating video ads into their paid search offerings.

Video Search

Google and Yahoo provide video search. Microsoft recently added video search (beta) to its Windows Live search engine. Results are displayed with a photo of the video and a brief description of video content. Google, Yahoo and Microsoft are building their video search inventories and implementing video ads into their paid search offerings. Yahoo will include click-to-call and video content into its next Yahoo Search Marketing update.

Google officially integrated video ads into its AdSense network in May, exposing online advertising to a much larger mainstream audience. Google’s video ads are very non-intrusive by presenting a static screenshot that won’t play unless the user clicks.

Users can expect online videos and video ads to grow in popularity as people move from the TV screen to computer and mobile device screens. This method of ad delivery has promise because most people can choose to view videos on the fly — a pleasant alternative to being inundated with TV ads over which they have no control.

Online video ads are still in the early stage of development. Technologies need to converge and improve. Video ads will provide advertisers with the means to offer different executions in a video message across multiple platforms like TV, the Internet and mobile devices. This may become the norm in two to three years.


Searchles: The Next Generation of Search?

October 30, 2006

Contributed by Terri Wells

Online companies that include user-generated content as a huge part of their business model have been around for a few years now. This model is even being used with search engines, with del.icio.us as the most prominent example. But there’s a new search engine that takes that model even further, and it’s definitely worth a look.

It’s called “Searchles,” a mashup of the words “search” and “circles,” and it’s pronounced “circles.” It’s because the three-month-old search engine, an offshoot of Dumbfind, emphasizes circles of friends to make it work. “You can think of it as a cross between MySpace and a social bookmarking site like del.icio.us or Furl,” explained Dumbfind spokesman Eric Young. “It’s all about connecting to your friends and sharing information and making everything easily searchable.”

Users of Searchles take advantage of a double box system that lets them explore their topic by keyword, tag, or both. If you are a registered user, you can submit pages and sites to the search engine, and use tags to distinguish them and help you find them again. So far, so good; it doesn’t sound that much different from del.icio.us, or any other Web 2.0 site that uses tags or votes or whatever to let its community decide what is relevant.

The key difference is in the amount of fine-grained control in the hands of users. With many social search sites, when you search tags or keywords, you’re searching everyone’s tags. How do you know that those tags are reliable? For example, let’s say that you’re an advanced guitar player and you’re interested in sites to help you with your music. Think about all the beginning guitar players out there. The sites they tag as most relevant for guitar are not going to be nearly as relevant to you, because you’re more advanced than they are, so you already know a lot of that stuff.

Searchles has an answer for that. Once you’re a registered user, you can search in various “circles.” You can search everywhere; that’s the default. Or you can search through only the sites you’ve posted. You can search through sites that have been submitted by your friends. You can search through sites submitted by various groups you’ve joined. You can search through sites submitted by friends of friends. And you can search through sites submitted by “your fans” – people who admire you. (I have to wonder if that particular feature redefines the term “ego-scanning”).

Before actually trying out the search engine, I thought I’d poke around for a bit and see what I turned up. Groups seem to be an important part of Searchles, so I clicked on a link labeled “Groups” and was rewarded with seven pages of them, in no particular order. They were as specific as ones for heart surgeons and as random as one called “science stuff.” There’s a respectable number of groups related to programming, some that focus on history, and, not surprisingly, a few dedicated to searching and to Web 2.0. I found a few that looked like the kinds of groups I might want to join, so I clicked on their links.

Anyway, on the left hand side you can see the handle of the group’s owner and a list of group members. In the center you see recent posts, with links to each post; some are news stories, while others are event announcements. That little box to the right of each post tells you what tags they’ve been given (up to a certain number; if it has a lot of tags it lists the first few and mentions how many more there are). It also gives you options to save it, comment, on it, and share it, among others (which you can only do if you’re a registered member of Searchles, of course).

Well, at that point I decided I really should register to test it out. Registration is easy; the search engine just wants your email address, your online handle, and your password (entered twice to confirm). You also have to agree with Searchles’ Terms of Use. These are pretty vanilla. Among other things, Searchles does indicate that it respects copyright, and includes an address to email if you feel yours has been violated.

After you register, Searchles wants you to add a “bookmarklet” to your browser to make it easier for you to submit pages to the community where you can “tag it, describe it, share it, and post it to groups.”

On the left are spots for related people and related groups. On the right are columns for my posts, my friends, my groups, my friends’ friends, and my fans, as well as related tags. The middle area is for keeping track of my posts. Near the top are links that let me edit a “profile” and upload a picture. I put the profile in quotes because when I clicked on it, I noticed that there were places for only first and last name, zip code, email address (already filled in), location, slogan, and display name.

When you do get around to filling in the spots on the right, you might want to be careful. I clicked on one user’s name and could easily go to whatever he had listed under his posts, friends, groups, etc. I honestly haven’t decided whether that’s a bug or a feature.

You don’t actually need the bookmarklet to submit a link. I didn’t install it because I personally don’t like installing anything extra in my browser that I don’t have to. If you don’t install it and want to submit something, you do have to open a second browser.

It asks you for the URL, title, tags for the page, and a description. The center box asks whether you want to add this post to any groups. You can also (on the far right) send the post to friends. Right after I submitted the link, I did a search on one of the tags I used for the site, and was delighted to see that it turned up at the top of the results. Not only that, but the link and description turned up on Searchles’ home page (and it stayed there until more recent links bumped it off).

As you would expect, the site in general is set up to reward activity with recognition. The top ten most active posters and the top 20 most active groups show up on the home page. So does every new link that’s added to the site. Popular tags also show up on the home page.

Here’s something that Searchles mentions right on its home page that’s very cool for folks who like video. Whenever you submit a YouTube or Google Video, it is automatically integrated into the search results. I gave it a try, but all I can say is that I was really glad that the site allows you to edit links after you submit them! It was a bit of a struggle.

I shouldn’t put down Searchles for my own uncertainties with new technologies. And to be honest, it’s a very promising social search engine, especially for being in existence only three months. But there were some things I really would have liked to have seen that it either doesn’t have or weren’t obvious.

For openers, an on-site tutorial that takes you through everything you can do would have been nice. I know the company posted a tutorial on YouTube, but when I checked that out, there didn’t seem to be an audio track; just showing you with the visuals isn’t enough (and I did check my equipment to make sure it wasn’t just me). I was able to figure out how to add friends and several other things, thanks to links in the appropriate places, but I’m the sort of person that likes to RTFM. Fortunately, when you click help, the site takes you to a page that includes links to several categories, such as FAQ, bookmarklet, user questions, groups, and tags, and that really is helpful.

I didn’t see any way that you could designate certain links as private (not shared by the community). You could choose whether or not to share them with any groups you happened to join. I can understand the reasoning behind that, but I could certainly see people wanting to keep certain links private or share them with only a few people.

This point leads to another question about information. There also doesn’t seem to be any way for you to keep any part of your profile private. People can search for you, find out who your friends and groups are, all of the links you have added, and so on. This isn’t a bad thing, as long as users don’t mind (and it probably explains why Searchles asks for so little information in the profile).

By the way, when it comes to making friends or joining groups, people can do that completely without your knowledge — though you do receive an email letting you know that someone has added you as a friend. I told our CTO Rich Smith about Searchles, and he tried it out. I was able to make him one of my friends easily once I saw his handle; I don’t know if he received an email when I added him, but I received one when he added me. (I didn’t know about it right away because the email I used is heavily spam-protected). You can send people messages through the site itself pretty easily, which is a nice touch. Joining a group is just as easy as making friends; just find the group you want to join, and there’s a link at the top labeled “join this group.” Click it, and you’re a member.

Groups have owners (the person who created the group in the first place). I don’t know if the owner gets a message when someone joins the group, but it seems to me that this would be common courtesy – or maybe I’m just old-fashioned. Truthfully, most of the items I’m pointing out could be seen as positives just as easily as negatives; I freely admit I’m hypersensitive when it comes to issues of online privacy.

On the other hand, I think it would be kind of neat if Searchles had an actual forum. Groups form communities of sorts; there are home pages for groups just as there are for individuals. And of course you can send people messages. But forums allow for more interaction, and, I think, more of a feeling of community.

Having said all of that, I’d like to add one more thing. With Google’s recent purchase of YouTube, I think that, if the search leader is smart, its next major purchase will be a social search engine like del.icio.us. And Searchles bears watching. With its fine-grained user control, relatively easy-to-use interface, and double search box approach, it offers some unique features. Give it another six months to a year, and I expect we’ll be hearing a lot more about it.

DISCLAIMER: The content provided in this article is not warrantied or guaranteed by Developer Shed, Inc. The content provided is intended for entertainment and/or educational purposes in order to introduce to the reader key ideas, concepts, and/or product reviews. As such it is incumbent upon the reader to employ real-world tactics for security and implementation best practices. We are not liable for any negative consequences that may result by implementing any information covered in our articles or tutorials. If this is a hardware review, it is not recommended to open and/or modify your hardware.

Link Building and Link Bait: Using Google ” Related”

October 29, 2006

14 Tactics to Make Your Website Work Harder Right Now: Tactic 5 – Meta Tags and Titles (This Won’t Hurt a Bit)

October 29, 2006

Posted by Karri Flatla October 26, 2006
A few hours spent writing unique titles and descriptions for each page of your site is insignificant compared to the increase in traffic that results. Page titles tell the search engines what your site is about, and meta descriptions give searchers something compelling to click on in the search engine results pages. Additionally, using keywords in your <Title> tags further boosts each page’s calculated relevance to a particular subject.

What’s that? You haven’t done any keyword research yet? That’s no excuse. Do the exercise anyway and use your best judgment based on each page’s existing content. This is where writing for the “long tail” comes in handy. If you are unfamiliar with this subject, check out Matt Bailey’s article, Keyword Strategies – The Long Tail.

By the way, if your web developer proudly shows you a long list of keywords typed into the keyword meta tag, well, you know what I always say in these situations: take your money and run really really fast back to the bank. Keyword meta tags were used and abused for years. As a result, most search engines don’t put much stock into them. Time is precious. Spend it on something useful.

A good rule of thumb: if a monkey can do it, it’s probably not going to help your site do better in the rankings! And a monkey can’t make strategic decisions about the best two or three key phrases to place in your


Measuring Visitor Engagement and Behavior

October 27, 2006

By Manoj Jasra – October 26, 2006

When visitors arrive on your website, what are they doing? Is it what you want or expect them to do; or are they aimlessly wandering around and not finding what they came in looking? Are your potential customers abandoning your site just seconds after their arrival? If you are puzzled because you don’t know what visitors are doing, or why, then how can you ever create a decent strategy to offer your visitors a better experience on your website?

The means of engaging users is unique to each website. The Sports Illustrated website does it by displaying only the latest sports headlines and providing the actual content a click thru away; content like writer’s opinions, the NBA Draft and, of course, their own swimsuit issue – giving the user navigation control and also increasing valuable inventory through page views.

A site like Yarn Market , on the other hand, offers crisp, high resolution images of every single product which makes it simple for their visitors to view the colors, quality and intricate patterns of the various types of yarn. Again, giving the user control and increasing conversions.

It’s important that as a site owner you find your competitive advantage and unique selling proposition so that you can offer your visitors a tailored experience that will keep them coming back; however, your constructed experience has to be built to your specific audience’s needs and wants. You cannot push and audience that needs to be pulled, or pull an audience that needs and expects to be pushed.

If you really want to gain success, your website should be built from the audience back; and although I do not advocate giving your audience complete control over the navigation and reigns of your website – through tailored construction you can definitely create a perceived control that should always increase sales/conversions/page views.

In the rest of this article, I will talk about why it’s important to track user behavior and metrics that are helpful in deciphering how well your website is doing in keep your visitors engaged.

Why it’s Important

No one understands the metrics that matter better than the site owners themselves. The key is not getting lost in a mountain of numbers, but really zooming in on the few key metrics that really affect the bottom line, rather than all the other hundreds of metrics that contribute to measuring online success. The concept is simple; keeping users engaged will help to retain visitors, increase conversion rates, and consistently help deliver more revenue.

There are a multitude of reasons that owners should track visitor behavior, here are a few:

  • Pinpoint areas on the website that need to be improved.
    • Analysis of visitor paths vs. dead content (content that gets visited infrequently) shows sites owners that either the content should be presented in a different fashion, be moved from the current area or possibly even deleted from the website entirely.
  • Further promote popular reviews/articles/products.
    • By recognizing areas of a website that are frequently viewed and requested, site owners can simplify the paths to these popular sections by making them more accessible.
  • Test new products/ads/conversion triggers.
    • Using A/B testing and analyzing visitor’s reactions to new features can help a website offer the most optimal combinations in terms of ad/conversion trigger placements.

Observing your visitors’ behavior will help you address the actual pains they are having with your website. If they are bored, entice them with rich content and media. If they don’t know where to go, simplify their path by removing roadblocks and bottlenecks. If they can’t find what they are looking for, analyze internal search terms and modify your site’s search functionality. And, if they are too quick to abandon, give them a reason to stay online by offering a free product/download or competitive pricing on your latest product(s).

Metrics to help measure Engagement (or lack thereof)

  • Percent of Visitors under 60 seconds
    • Using this metric along with conversion rate will let you know if users are easily finding what they are looking for or not. A high percentage of visitors in this area with a low conversion rate indicate you should consider updating your material.
  • Customer Retention Rate
    • Retaining customers is always a good sign that they are finding your website useful
  • Internal Search Terms
    • This will give you a sense of visitors’ intentions on your website (are you offering the right content?). Avinash Kaushik had a great Blog post on this topic.
  • Average Number of Visits per visitors
    • Monitor this metric to help determine how attracted your visitors are to your content. Remember, a return customer always costs less than a new one.
  • Top Pages and Content Requested
    • Knowing what visitors are looking for can be helpful for site owners to tailor their content, making it more prominent and informative to the audiences’ needs.

source for the metrics: Web Analytics Demystified.“Insight” is a word commonly use in the Web Analytics World because it’s a major reason people use web analytics: for a better “insight” into their audience (with an online relationship you cannot have your sales staff read non-vocal cues or easily engage a prospect in a conversation). Having an online strategy that is supported by the intelligence and insight you’ve received is more effective than a strategy developed by any other means (unless of course you have unlimited amounts of money to burn or the Coney Island fortune telling machine from the movie “Big”).

Providing a user experience that engages visitors will prove to be a big step in helping you and your organization reach your online goals.


VisiStat Automates Web Analytics

October 26, 2006